About Us

MISSION:
Our mission at D.I.Y Superstore is to improve our customer's experience trough the responsibility of delivering good quality products and impeccable services in our industry.

BEST PRICES:
We pride in offering affordable prices with market relevant trends competing with global industry standards.

HANDS-ON APPROACH:
Our goal is to deliver hands-on customer experience trough honest and trustworthy client relationships and expert customer service.

CUSTOMER CARE:
We value each and every customer or client and promise to uphold an ethical moral standard that's always available and transparent to everyone that visits our store.

CODE OF ETHICS:
We are responsible and abide by the following code of ethics and we commit to:

  • Conducting business with professionalism, honesty, and integrity.
  • Honouring contractual, moral and ethical business commitments.
  • Staying current and comply with the global standard of services commitment and product offering.
  • Transact business fairly and with integrity through a trustworthy relationship with consumers and contractors.

WHO WE ARE AND WHAT WE DO:

Welcome to D.I.Y. Superstore, your one stop shop for all D.I.Y products, tools and service solutions. D.I.Y. Superstore is one of the biggest retail D.I.Y stores in South Africa, with a variety of consumer and wholesale products at the affordable prices.

Situated in the heart of the Free State, our Bloemfontein store has become a well-known household brand name with more that 29 years of supplying quality products with hands-on service that our client(s) has grown to love and endorse in every project from home improvements to bigger scaled contract jobs and projects.

Whether you are building contractors, farmer, craftsmen or plumber, we offer various kinds of building material and specialised information solutions that suit everyone's needs.

Our D.I.Y Team of experts is equipped and informed to assists and recommend the best possible product for the project at hand.

As we continue to grow and scale to be the industry standard we regularly monitor our customer service levels to ensure that our product and service offering leads the way through innovation and well sustainable growth.

DIY Community

We're involved!

Take a look at the charities that we're involved in.

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Charity We like to help!